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Check-In Kiosks Pop Up at Sunrise Health Hospitals | Business

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Check-In Kiosks Pop Up at Sunrise Health Hospitals
Business, Health
Check-In Kiosks Pop Up at Sunrise Health Hospitals

 

A local hospital group is making a switch to electronic check-in in its emergency rooms with an eye toward expediting the process.

Check-in kiosks are now available in the emergency lobby at Sunrise Hospital, Sunrise Children’s Hospital, MountainView Hospital and Southern Hills Hospital.

“We live in a technology-driven world, and patients expect us to keep pace,” said Jennifer Renner, Director of Emergency Services at Southern Hills Hospital.

Patients select either English or Spanish, and swipe a driver’s license or credit card. A swipe at the kiosk is not used for billing purposes. Patients may also enter their name manually. They will then be asked to enter their reason for visiting from a drop-down list of options, or can enter their reason manually.

Walk-in patients experiencing chest pain will bypass the kiosks to see the triage nurse immediately. Should a chest pain patient begin to register, the kiosk will flash a message in red informing the patient to stop and see the nurse immediately. Additionally, patients less than five years old or greater than 65 years will be flagged for attention with the triage nurse.

Staff members are available to assist all patients 24 hours a day, seven days a week.

Business, Health

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